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Pain Points
Training thousands of healthcare professionals remotely, collaborating with hospital IT teams during implementations, internal development team coordination.
Pain Point Solutions
Healthcare training simulation rooms, hospital implementation support centers, software development collaboration environment.
Outreach Strategy
Direct outreach to Client Support executives highlighting training effectiveness. IT team communications focused on implementation support efficiency.
Insights & Recommendations
Focus on training effectiveness and client success: enhanced AV can ensure every remote training mirrors the in-person experience.
Decision Makers
Internal AV/IT team, Client Support executives, Training department directors.
Budget Considerations
Budgets aimed at maintaining Epic's high quality of service and training effectiveness.
Key Differentiators
Healthcare software company hosting client visits, training sessions, and development meetings.
Competitor Information
AVI Systems, CTI, Diversified.
Notes
Expanding international client base; excellent timing for enhanced remote training capabilities.
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