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Illinois
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Pain Points
Highly technical discussions across continents, supporting sales/field engineers with remote experts, manufacturing technology demonstration limitations.
Pain Point Solutions
Advanced technical collaboration rooms with detailed visualization, global support center with remote troubleshooting capability, customer demonstration centers.
Outreach Strategy
Email outreach to Global Engineering Operations highlighting global collaboration efficiency. IT communications focused on customer support improvements.
Insights & Recommendations
Underscore technical clarity and customer support: show how better AV means engineers can see minute details on machines via remote links.
Decision Makers
IT collaboration tech lead, Global Engineering Operations, Customer support directors.
Budget Considerations
Budgets for anything that improves global team integration and customer experience.
Key Differentiators
Industrial automation company with sophisticated internal communications requirements.
Competitor Information
AVI Systems, CTI, Diversified.
Notes
Launching next-generation control systems; excellent timing for enhanced demonstration environments.
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